We are currently updating our COVID-19 policy to be in line with the latest government restrictions, an update will be posted at the earliest possible time.
All Purpose Pumps’ response to Covid-19:
At All Purpose Pumps’ we pride ourselves on supplying pump solutions and systems to a variety of clients including, but not limited to, hospitals, supermarkets, schools & aged care facilities. As such, it is vital that we continue trading throughout the Covid-19 pandemic.
A number of measures have been introduced to ensure the safety of our team and customers. These include:
Limited number of staff onsite.
Many of our office-based staff are now working remotely. As with all companies, this brings with it new procedures that we are constantly working to improve. Please be patient with us, it may take us slightly longer to answer the phone, but we will be with you as soon as possible.
Daily cleaning, social distancing & PPE.
We are constantly monitoring and following government recommendations which are then communicated to our team via the All Purpose Pumps Covid-19 Preparedness Policy. Cleaning of office spaces, tools, and common areas including lunch rooms and high contact areas such as door knobs, are occurring daily. Where remote working is not an option, common areas have been measured to maintain social distancing within these spaces. Hand sanitisers and cleaning supplies are readily available and in line with the new legislation, face masks will be compulsory as of 11:59pm on Wednesday 22nd July 2020.
A copy of the All Purpose Pumps Covid-19 Preparedness Policy can be available on request.
Covid-19 cases on site
All non-vital customer visits, both to and from All Purpose Pumps, have been placed on hold or moved online for the foreseeable future.
When a visitor does attend our office, a Covid-19 Questionnaire is provided to ensure contact tracing is available if required.
Before our Service Technicians attend site to carry out their required works, our office staff are in contact with our customers to ensure no positive cases are present.
If a Covid-19 case has been detected onsite and one of our staff members have attended, or are due to attend, please notify us immediately by calling (03) 8368 0000 or emailing firstname.lastname@example.org (after hours). Likewise, if a member of our team tests positive, we will be in contact with all relevant parties as soon as possible.