FREQUENTLY ASKED QUESTIONS

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MEDIA FILTERS

No diplay

Symptoms Performa Logix 263/268 Magnum Fleck 2850 Fleck 3150 Fleck 5800 / 5812
Microprocessor has no display. No power to electro-mech valve. Check power supply and reinstate. Check MP plugs Check M/P terminals Check internal cable harnesses Check internal cable harnesses Check M/P terminals

The power is on but there is no cycle activation

  1. Check cycle settings – all valves
  2. Check for backwash initiation trigger – if volumetric, check turbine or flow meter pulse input.

Cycle Fails

Symptoms Performa Logix 263/268 Magnum Fleck 2850 Fleck 3150 Fleck 5800 / 5812
Cycle runs but has no affect on fouled bed
Clean pilot strainer.

Check pilot valve retention spring is in place

Clean pilot strainer.

Check motive flow pressure is >175-kPa.

If air driven, consult APP

Check linkages and orientation disc position Check linkages and orientation disc position Check piston link is intact

Valve cycles continuously

Symptoms Performa Logix 263/268 Magnum Fleck 2850 Fleck 3150 Fleck 5800 / 5812
Pilot stager turns continuously Error 3 – positioning sensor is dislodged. Check and rectify.

Check and ensure the pilot piston is correctly located and secure

Error 3 – positioning sensor is dislodged. Check and rectify Consult APP Consult APP Consult APP

Performance - Poor quality treated water

  1. Check and confirm program settings
  2. Run additional backwash cycles
  3. Decrease backwash interval

Performance - short backwash, poor treated water quality and high dynamic pressure differential

  1. Increase backwash time and run cycle
  2. Adjust BW stage time according to the effluent condition
  3. Run sequential cycles

Poor Backwash

Treated water is clear but coloured

Symptoms Performa Logix 263/268 Magnum Fleck 2850 Fleck 3150 Fleck 5800/5812
Activated carbon filters 1)      If the GAC <2 years old, consult APP.

2)      If the GAC is >2 years old, consult APP to replace the GAC

 

Flow always running to drain

Symptoms Performa Logix 263/268 Magnum Fleck 2850 Fleck 3150 Fleck 5800/5812
Control valve is in service Ensure there is no media particles in the pilot flapper valve Drain piston needs lubrication or replacement. Consult APP  

Internal damage, wear, or fouling. Consult APP

Manuals

Performa – https://www.pentair.com/en-us/products/business-industry/valves/residential-softening-filtration-valves/263_268_control_valve.html

740-742 LOGIX MP – https://www.pentair.com/content/dam/extranet/web/nam/autotrol/manuals/3001093-autotrol-742-762-manual.pdf

Magnum IT and Cv – https://www.solveflow.com.my/pdf/Autotrol-magnum-742-762-manual.pdfhttps://www.pentair.com/content/dam/extranet/web/nam/fleck/manuals/16510-fleck-2850-manual.pdf

Fleck 2850 valve – https://www.pentair.com/content/dam/extranet/web/nam/fleck/manuals/fleck-3150-downflow-control-valve-service-manual.pdf

Fleck 3150 valve – https://www.pentair.com/content/dam/extranet/web/nam/fleck/manuals/fleck-3150-downflow-control-valve-service-manual.pdf

Fleck 5810/5812 valve – https://www.pentair.com/content/dam/extranet/web/nam/fleck/manuals/44019-fleck-5810-5812sxt-manual.pdf

Fleck 3200NXT control – https://www.pentair.com/content/dam/extranet/web/nam/fleck/manuals/41693-nxt-rev-l-nv16.pdf

Fleck NXT2 control – http://www.fleckvalves.com/wp-content/uploads/3200-nxt2-service-manual.pdf

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