Inhouse Technical Service Sales

Date Listed : 16/11/2022

Position Type : Full Time

Location : Hoppers Crossing

Remuneration :

All Purpose Pumps is a family owned and operated business, operating for since 1988. With a passion for quality pump solutions and systems, partnering with Plumbers, Builders and Consultants. All Purpose Pumps has continued to grow over the years which facilitates a dedicated office and manufacturing facilities in Melbourne and Geelong in Victoria. You have a deep level experience with pumping systems and service-related work in the industry. As Technical Specialist you will be working with both internal and external training resources to ensure effectiveness of delivery and learning outcomes. Based in Hoppers Crossing, permanent full-time role working between the hours of 6am – 6pm. There is also ample opportunity to ongoing growth.

Duties will include:

  • Works in the quoting team and assists with technical questions to the technicians
  • Use appropriate forms and documents (Technical bulletins, Quote reference material)
  • Provides technical support to Service Technicians and Customers
  • Liaises with customers when required
  • Reading and interpreting diagrams and instructions
  • Builds and maintains strong networks with customers
  • Offers support to Business Development personnel
Critical Selection Criteria
  • Ability to read and interpret diagrams and instructions
  • Technical Background preferably in pumps or fluid transfer systems will be advantageous
  • Ability to utilise diverse machines and possess a practical common-sense attitude
  • Exposure to preparing Service Reports and Quoting
  • Excellent communication skills
  • The ability to problem solving and provide solutions is critical
  • Attention to detail and well organised
  Our approach is simple –everybody is welcome here. At All Purpose Pumps, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their gender, race, culture, sexual orientation, disability or gender identity. We know that when our people feel respected and valued, we empower them to share that within the communities we serve and to provide the very best care. We highly encourage applications from people who identify as Aboriginal and/or Torres Strait Islander.  


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