- Home
- Our Services
Our Services
SERVICES
At All Purpose Pumps we regard an investment in our products as the beginning of a long-term partnership with our Service Department.
We work closely with our Clients through entire projects and beyond, fully committed to supporting you with ongoing Preventative Maintenance, Major Repairs or Upgrades, including recommendations to reduce operating costs and improve reliability.
Body Corporates, Maintenance Personnel, Plant Operators and Equipment Owners partner with All Purpose Pumps to provide the best care for their Plant and equipment.
With a dedicated On Road Pump Technician Team, in-house office staff and telephone support, All Purpose Pumps can offer the most reliable pump maintenance and repair service in Victoria, including a 24-hour call-out service for emergencies, available 365 days a year.
COMMISSIONING
Once a pump system is engineered and installed, essential checks should be made onsite to ensure the system’s performance is matched to the actual site demands.
Our Water Booster and Sewage and Stormwater Pump Stations are delivered with a Pre-Commissioning Checklist to ensure the correct installation of our system has occurred. Our trained Pump Technicians will arrive onsite to guarantee another quality system has been installed as specified. The commissioning process is the most important part of any installation before the system is set into full operation. The process ensures APP’s warranty can be upheld in case of complications occurring later in the life of the system.
PUMP MAINTENANCE & PERIODICAL SERVICING
Preventative Pump Maintenance is an essential part of any well-managed pump system, ensuring all parts are working efficiently and reducing the life cycle costs of the system.
Every pump requires maintenance to ensure reliable and efficient operation. An un-serviced pump system can become a costly asset, experiencing premature failures that can damage both the system and potentially the surrounding areas. A Periodical Pump Service will ensure optimum performance is being achieved, significantly improving the life of your system.
All Purpose Pumps provides Pump Maintenance and Pump Servicing in Victoria for a large range of Corporate, Industrial, Body Corporate and Building Management Companies.
Our trained On Road Pump Technicians will work through checklists to carry out Preventative Maintenance and ensure the system is in optimal working condition, cleaning the system and replacing consumable parts where necessary.
All Purpose Pumps can provide Periodical Pump Service Agreements for individual systems or complete building sites with multiple pump systems and contract development for larger operations, offering a 3, 6 or 12-month servicing schedule dependent on the system and application.
Current APP Periodical Pump Servicing & Maintenance Contracts:
- Body Corporates
– Commercial & Residential - Schools
- Commercial Buildings
- Aged Care Facilities
- Hospitals
- Recreational Centres
- Office Lunch Rooms
- Restaurants & Commercial Kitchens
- Municipal Plants
- Industry & Warehousing
- Domestic
ONSITE PUMP REPAIRS
Our pump technicians come to you. They’re trained across all types of pumps and pump systems, and can diagnose and fix most problems on the spot.
When a pump fails, every hour of downtime costs you. Our technicians carry out repairs onsite, so your system is back up and running as quickly as possible without the equipment leaving your premises.
We’ll check, repair and recommend solutions for any pump system, even if we didn’t design, supply or install it. Our focus is on solving the problem, whatever the brand of equipment or whoever supplied it.
For emergencies, our 24-hour call-out service is available 365 days a year across Victoria. To avoid breakdowns in the first place, ask us about a maintenance contract. Regular servicing keeps your pumps running reliably and picks up issues before they become costly repairs.
24/7 EMERGENCY SERVICES AVAILABLE
When pump failures occur, every minute counts. That’s why our experienced service technicians are available 24 hours a day, 7 days a week to respond to emergency breakdowns and critical system issues. Whether it’s a wastewater, water supply, fire protection or pressure boosting system, we work quickly to diagnose the problem, minimise downtime and restore operation as safely and efficiently as possible.
benefits
why choose app?
100% Expert advice
With over 35 years of application expertise and dedicated product development teams, we deliver proven, up-to-date solutions for projects of every size, from individual services through to the most complex engineered systems.
Reliability & Trust
Our mission has always been to deliver trusted, precision engineered solutions to our Clients and we have incorporated this mission into our Corporate Values, dedicated to Excellence, Responsibility, Integrity and Knowledge (ERIK).
On-time Delivery
With our national distribution network, we have the ability and resources to provide efficient delivery solutions Australia wide from a simple spare part to a 20-plus-metre pump station.
24/7 Emergency Service
Giving you the support you need, when you need it, our On-Road Service Technicians are available for call-outs in Victoria 24 hours a day, 365 days a year.
faQS
What are the signs that a pump needs servicing?
Unusual noise, vibration, leaks, reduced flow or pressure, frequent starting and stopping, and recurring alarms can indicate a problem. Early inspection can help prevent further damage and downtime.
Why does my pump keep starting and stopping?
Frequent starting and stopping, known as short cycling, can result from leaks, pressure vessel problems, faulty controls, or incorrect settings. APP can investigate the cause and recommend repairs.
Why is my pump running but not moving water?
Possible causes include a blockage, trapped air, loss of prime, a damaged impeller, or a supply or valve issue. An inspection can identify the fault and help prevent further damage.
Can APP investigate recurring pump faults or alarms?
Yes. APP can assess the pump, controls, and associated components to identify the underlying cause of recurring faults or alarms.
Can APP assess pump control panels?
APP can assess pump controls as part of a system inspection. Provide details or photos of your control panel and any fault messages so our Service Team can confirm the support available.
Should a standby pump be serviced if it rarely runs?
Yes. Standby pumps require regular inspection and testing to confirm they will operate when needed. Infrequent use can leave faults undetected until the duty pump fails.
Can servicing help reduce pump energy consumption?
Servicing can identify blockages, wear, and control issues that contribute to inefficient operation. The potential energy savings depend on the equipment’s condition and how the system operates.
How do I know whether to repair or replace a pump?
The decision depends on the pump’s condition, age, repair cost, efficiency, parts availability, and suitability for the application. APP can assess these factors and recommend a practical option.
Can APP recommend upgrades for an unreliable pump system?
The decision depends on the pump’s condition, age, repair cost, efficiency, parts availability, and suitability for the application. APP can assess these factors and recommend a practical option.
Can pump servicing be scheduled to minimise disruption?
APP can work with you to plan servicing around site access and operational requirements. Advise our Service Team of any shutdown restrictions or critical operating periods when booking.
What information should I provide when booking a pump service?
Provide the site address, contact details, a description of the issue, and any access requirements. Photos of the pump, nameplate, control panel, and alarm messages help our team prepare.
Can I book a service if I don’t know the pump make or model?
Yes. You can book a service without knowing the pump make or model. Send photos of the equipment and any visible labels, and our Service Team can help identify it.
Can APP assess the condition of an existing pump system?
Yes. APP can inspect your system for wear, deterioration, and performance issues, then recommend maintenance or repairs to help you plan future expenditure.
How do I arrange a pump maintenance quote?
Contact APP’s Service Team with your site details and information about the equipment requiring maintenance. We can review your requirements and advise whether a site inspection is needed before quoting.
Do you offer pump maintenance contracts?
Do you offer onsite repairs?
What areas does your 24/7 emergency call-out cover?
How often should a commercial pump system be serviced?
get in touch
thanks for your submission!
We’ve received your enquiry and a member of our team will be in touch shortly. Whether you need product advice, technical support, servicing or a project quotation, we’re here to help and look forward to assisting you.